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Services at Canada Facing Online Casinos

The online casinos we recommend at Canada Casino Club give top priority to security, customer privacy, and responsible gambling. Players can therefore rest assured that their personal information will never be shared with third-party individuals or companies. They can also make deposits and withdrawals secure in the knowledge that their financial details and banking transactions are safe and encrypted.

The casinos we recommend give great importance to responsible gambling because they do not want their players to end up broke. Casinos are concerned about responsible gambling simply because they do not want to lose their customers. Since they want their customers to continue playing for real money as long as possible, they urge them to gamble within their bankroll limits.

Security

The best Canadian online casinos give top priority to keeping customers’ private information, financial details, and banking transactions safe and secure.

Access to data is not only limited, but monitored very strictly. To protect player information, online casinos implement the best security policies, sophisticated technology, and regulations. They go the extra mile to ensure that no unauthorized parties can gain access to player information and that no casino employee, hacker, or player can access, use improperly, or disclose this information to others. Data is also protected from accidental loss, deliberate destruction, or unauthorized modification. The online casino’s data processors, employees, and others associated with the operation of the casino are under an obligation to protect player data and keep it confidential.

When a player registers an account with an online casino, his or her computer will receive tiny files called cookies, which will be stored in the hard disk. Cookies do not cause any harm to players’ computers or intrude on their privacy. Instead, they help the casino website to recognize players on their next visit and keep track of player behavior such as the ads or links they click on. Such records assist websites to modify their services to give better customer satisfaction.

If players do not like the ideas of cookies being stored on their hard discs, they can alter their browser settings to make sure that their computer does not store any cookies. However, for reasons of security, players who do this may not be able to access some content or service at the online casino.

The best Canadian casinos do not permit minors to use their site. Players should be at least 18 or 21 years of age to play for real money, depending on the gambling laws of their jurisdiction. The casino carefully verifies all the information revealed by players on registration to make sure that it does not accept any minors. If a casino comes to know that a minor has gained access to its services, it blocks the minor’s account and removes his/her details from its records.

Canadian online casinos also protect players from problem gambling and addiction to gamblers by supplying tools such as self-exclusion, deposit limits, and so on. If players feel they are getting addicted to gambling, they can just request the casino to freeze their accounts for a specific period of time.

Privacy

Some Canadian residents, especially those who value their privacy, may not like to reveal their personal information, but online casinos collect personal details on registration, while using the casino gaming services, while contacting customer care, and so on. Players need not worry about revealing their personal details because the best online casinos, including the ones we recommend, give top priority to customer privacy. They care about your privacy just as much as you do.

You reveal information to online casinos while wagering real money on the games, registering an account, claiming a bonus, requesting payouts, making a deposit, contacting customer care, and so on and so forth. Sometimes, casinos may also receive information related to you from third parties to whom you have revealed your information. For example, online casinos could receive residential address, email address, name, contact details, credit card details, and others that you might have revealed while completing surveys or filling in online questionnaires.

Online casinos have a reason to collect information from players. They need this information to provide players the ultimate gambling experience, including the best customer support. Customer information helps online casinos process payouts quickly, keep players updated about the latest bonus offers, promotions, and casino news, and market its products and services effectively.

If players win large jackpots, online casinos may publish the story of the win and reveal information such as country of residence, amount won, game details, and players’ username. If players do not want the casino to publish these details, they may inform the casino that they would like these details to remain secret.

Online casinos may disclose customer data to third parties such as payment processors, affiliates, and others who require this data to provide valuable service to the casino. Information may also have to be revealed to those who verify data as well as banks and financial institutions. Information may have to be revealed to enable the casino to process payouts faster, help players open a new account, and prevent Internet fraud and cheating.

Online casinos never disclose player details to government authorities or institutions without players’ written permission. However, players’ information may have to be revealed in response to legal procedures, court orders, or subpoenas. The casino also reveals player information in case their activities violate its terms and conditions or guidelines of use.

Online casinos also require players to verify their identity to supply copies of documents such as driving license, utility bills, or credit/debit cards. Casinos need identity proof for purposes of security and also in accordance with regulations of the jurisdictions that have licensed them. Casinos may continue to request proof at random to make sure that player accounts are secure.  However, online casinos guarantee that they will never sell or supply players’ private details to any other company or individual unless it is essential to provide players the best products and services.

Casinos operate under the understanding that players realize the risks of playing for real money. While holding themselves not responsible for players’ financial losses, they urge players to gamble in a responsible manner.

Responsible Gambling

Responsible gambling is a concept that attempts to protect underage and vulnerable players and urges casinos to behave in a fair manner towards their customers. Such a concept is essential in an industry that has hundreds and thousands of online casinos offering real money gambling services to players all over the world. All the casinos recommended at Canada Casino Club support responsible gambling, implement measures to prevent underage gambling, and provide assistance to problem gamblers. All the casinos in our list urge players to gamble within the limits of their bankrolls.

Since Canada offers a wide range of gambling services, both online and land-based, several residents end up as either problem gamblers or gambling addicts. Online gambling can actually worsen this condition as it allows players to access real money wagering services in the comforts of home. Problem gamblers may make the situation worse by staying away from family members and friends.

Canada, however, has plenty of organizations to assist problem gamblers and gambling addicts. For instance, Ontario’s Problem Gambling Institution offers a 24-hr helpline, which problem gamblers or citizens who want to help problem gamblers can use to get help. The service is accessible at http://www.problemgambling.ca.

Operators as well as players need to be aware of this concept as operators alone cannot protect players from falling victim to problem gambling or gambling addiction. Canada’s Responsible Gambling Council (RGC) has published the following tips for safe gambling on its website.

  • Avoid trying to make a living with gambling.
  • Avoid gambling with funds set aside for essentials such as education, medical bills, and so on.
  • Set time and money limits to gambling activities and avoid chasing losses.
  • Avoid gambling when drunk, upset, or depressed.
  • Avoid making gambling your full-time activity.

Online casinos, on their part, offer several ways in which players can protect themselves from developing an addiction to gambling.

Online casinos urge players to stay safe and gamble only with funds they are sure they can afford to lose. They remind players that gambling should be a recreational activity, something indulged in when one is free and has some extra money to spend. In keeping with their responsible gambling policies, they implement certain measures to keep underage people away from their services.

Casinos urge their adult players to keep their account details away from minors and use sites such as Cyber Patrol, Safe Kids, Surf Control, Net Nanny, and Solid Oak for tips and assistance on keeping children away from gambling sites.

Online casinos not only guide players in trouble to organizations and associations that can help them, but also implement measures that can protect them from problem gambling. Accordingly, players can exclude themselves from the online casino for a period of six months by requesting the casino to block their accounts. The account can be unblocked only after six months on the player’s request. Players can also request shorter cool-off periods of 24 hours or seven days. Alternatively, they can impose daily, weekly, and monthly deposit limits on themselves if they feel that they are spending more than they actually should.